Phone and Email Support

XERO Certified Advisor

Sum and Substance are a passionate user and advisor of Xero, the beautiful accounting software. We understand that we all need support from time to time. 

You can access our Xero phone and email support through a “Pay As You Go” option using our online calendar or with our fixed Monthly Xero Support Plan.

Pay As You Go:

  • Book online using our online calendar below as per your availability. Please note the timings are based on AEDT.
  • Prepay $50 plus gst for the minimum 30 minutes and the balance can be paid at the end if you went over 30 minutes.
  • Provide us with Xero advisor access plus payroll admin.
  • We can use phone, Zoom and/or Teamviewer to provide the support.

For our fixed Monthly Xero Support Plan please email us at or call us at 1300 382 152 for a quote.