System Advisory & Support

Whether you have a specific business problem or just looking for advice on the best accounting software or reporting system for your business, we’re here to help.

System Advisory

Do you need help deciding which accounting software, reporting system, payment gateway or workflow system is best for your business? We can help with confidence and smile.

What does this look like: 

  • We’ll meet with you either online or face to face to discuss the specific needs for your business
  • After our initial meeting we’ll provide a list of recommendations

Support

You can access our Xero phone and email support through a ‘pay as you go’ option or through our fixed monthly Xero support plan.

How does it work?

  • Book online using our online calendar below. (Please note: the timings are based on AEDT.)
  • Prepay $60 plus GST for the minimum 30 minutes. Go over 30 minutes and the balance can be paid at the end.
  • Provide us with Xero advisor access plus payroll admin.
  • We use phone and/or Zoom to provide support. We are happy to use your recommended system to connect as well.

For our fixed monthly Xero support plan, please email us at info@sumsubstance.com.au or call us at 03 9424 9447 for a quote.